Privacy Information

About this document

This privacy information page covers the belqavino.com website and its general information-handling practices as far as they can be described. It does not constitute a comprehensive privacy policy for any associated service, account, or back-end system beyond this website. Users who are granted access to the Belqavino service environment may receive additional privacy information specific to that context.

Information collected through this website

When you visit belqavino.com, standard server-side logs may record information such as your IP address, the pages you accessed, the time and date of access, and the browser type used. This is a common characteristic of web servers and is not specific to Belqavino. The specific logging behaviour of the hosting environment is subject to that environment's own configuration and may vary.

When you use the contact form on the Connect page, the form is configured to open your email application with the form content pre-filled. In this configuration, your information is transmitted through your email client to [email protected]. Belqavino Pty Ltd receives that email and the information you include in it. The email will typically contain your name, email address, the type of request you selected, and any message you wrote.

How submitted enquiry information is used

Information received through email enquiries is used by the support team to assess your enquiry, respond to questions, and, where applicable, review access requests. The team may retain a record of your correspondence for the purposes of follow-up and continuity. Enquiry records are not used for purposes unrelated to your request without your knowledge.

The team does not sell, share, or disclose correspondence to third parties except where required to do so by applicable law or where you have explicitly consented.

Cookies and local storage

Belqavino.com does not actively set cookies or use local storage for tracking purposes based on the current site design. However, the hosting environment may set session-level technical cookies that are necessary for the operation of the web server. No advertising or behavioural tracking cookies are intentionally set by this website.

If the site's hosting or technical configuration changes, cookie behaviour may also change. Users who want to prevent cookies from being set can configure their browser accordingly, though this may affect the behaviour of some standard web functions.

Third-party services

This website does not intentionally load resources from third-party content delivery networks, advertising networks, or analytics platforms. All stylesheet, font, and image assets are served locally. If the hosting environment applies its own analytics or monitoring, that behaviour is governed by the hosting provider's own policies and is not controlled by Belqavino Pty Ltd.

Children and minors

This website is not directed at children or minors. The service described on this website is intended for adult users who are capable of independently assessing the information presented and making their own judgements about how to use it. Belqavino Pty Ltd does not knowingly collect information from children.

External links

If this website links to external websites, those sites are governed by their own privacy practices, which are outside the control of Belqavino Pty Ltd. The presence of a link does not constitute an endorsement of the linked site's practices.

Retention and deletion

The retention period for email correspondence received through the contact form is not specified in this document, as it depends on the operational practices of Belqavino Pty Ltd, which may vary. Users who wish to ask about the handling of their specific correspondence are invited to contact the team directly.

Your rights regarding your information

Depending on where you are located, you may have rights in relation to personal information held about you — for example, rights to access, correct, or request deletion of that information. This document does not confirm compliance with specific legislation, as the applicable legal framework depends on the operator's jurisdiction and the specific circumstances of each user. Users with specific concerns are encouraged to contact the team at [email protected].

Contact for privacy matters

For any questions or concerns about how your information is handled, you may contact Belqavino Pty Ltd using the details below:

• Email: [email protected]
• Phone: +61 3 8792 4450
• Postal: Suite 8, 211 Exhibition Street, Melbourne VIC 3000, Australia

Changes to this document

This document may be updated from time to time to reflect changes in the website's technical configuration or handling practices. The date shown at the top of this page indicates when it was last reviewed. Continued use of the website after an update does not constitute acceptance of any particular practice beyond what is described in the current version of this document.