Classification in Detail
How information is classified within Belqavino
Classification in Belqavino begins when information enters the service environment. The classification layer evaluates each item against a set of defined organisational criteria and assigns it to the most appropriate category. Where an item could reasonably belong to more than one category, the system uses additional criteria — such as source or type — to determine the primary assignment.
Users can see the classification assigned to each item in the review environment. Classifications are not editable by users directly; however, users who believe an item has been incorrectly classified can raise this through the support channel.
The classification system is designed to remain consistent over time. Category definitions do not change without notice, and items that have already been classified are not reclassified automatically when category criteria are updated.